SACCO onboarding on WYHOP
onboarding · sacco
WYHOP is multi-tenant: each SACCO gets an isolated workspace for fleet, crews, fares, parcels, wallets, and settlements.
What to prepare
- SACCO registration / NTSA operator docs
- Directors’ IDs and contacts
- M-Pesa Daraja (or Paystack) credentials for collections
- Bank details for settlements
- Sample routes, stages, and fare table
Onboarding flow
- Write partners@wyhop.com to request a tenant.
- Complete KYC in the admin checklist.
- Invite SACCO admins and assign portal roles.
- Configure vehicles, drivers, routes, and schedules.
- Connect payment providers in sandbox, then production.
- Publish a pilot trip and complete a live test booking.
Go-live checklist
- Subscription plan active
- At least one published schedule with seats
- STK callback verified
- Support phone published for passengers
- Staff trained on manifests and boarding
Questions during setup: partners@wyhop.com or +254 711 000 111 (Mon–Sat 08:00–18:00 EAT).